Right of Withdrawal
Our Right of Withdrawal notice was last updated on 22 Sep 2026
You have the right to withdraw from this contract within 14 days without giving any reason.
- Exercising Your Right of Withdrawal
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party more than the carrier and indicated by you acquires, physical possession of the goods (or: from the day of the conclusion of the contract in the case of services or digital content). To exercise the right of withdrawal, you must inform us: Digiverse B.V. Unit 6.01 – Gaudi Building, Herikerbergweg 288–290, 1101 CT Amsterdam, The Netherlands help@virtuachat.ai +31 970 1028 9003 of your decision to withdraw from this contract by a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
- Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.